All prices are expressed in Hong Kong dollars and are subject to change without prior notice.
2. PAYMENT METHODS
We accept the following payment methods: Secure On-line Credit Card (Visa, MasterCard), Paypal. Online payment will be done within a secure environment. If a card has been declined, the order will be immediately cancelled. In the event that an item ordered on-line, is out of stock at the time of ordering, we will contact you and offer a full refund or alternative purchase. This site is covered by SSL certificates compliance.
3. FREIGHT & DELIVERY
Freight is applicable at cost unless otherwise agreed. If there are any delays due to out of stock products we will notify you as soon as possible and you have the option of changing or cancelling your order. We deliver products to Hong Kong, Macau, Taiwan and Mainland China. Shipping times are estimated between 2 to 5 business days (Hong Kong & Macau) / 7 to 10 business days (Taiwan and Mainland China) depending on your location within China.
4. TRANSFER OF OWNERSHIP
Ownership does not pass to the purchaser until goods are paid for in full and funds have been cleared.
We have made every effort to display as accurately as possible our products that appear on this site. However, we cannot guarantee that your monitor’s display of any colour will be accurate.
6. RETURNS POLICY
Our items are checked thoroughly before they are sent. If for any reason you’re dissatisfied with your purchase, you can return the merchandise for a full refund. Conditions do apply and are listed below.
All items returned must be in new and an unused condition, in original packaging, labels intact and unused, and a copy of your receipt should accompany the returned item.
You must indicate your intention to exchange / return within 14 days of the date of delivery. No products may be exchanged if on any sale, used, opened or damaged. Each item can only be exchanged once. Shipping cost of return is borne by the buyer.
The Store is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the store constitutes your agreement to all such terms, conditions, and notices.
We reserve the right to change the terms, conditions, and notices under which the Store is offered, including but not limited to the charges associated with the use of the Store Site.
9. NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this Store Site, you warrant to us that you will not use the Store Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Store Site in any manner which could damage, disable, overburden, or impair the BalmainHair HK or interfere with any other party's use and enjoyment of the Store Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Store Site.